OPERATIONS AND PRE-OPENING MANAGEMENT
Operations Planning
Seamless operating systems greatly benefit the overall guest experience and staff satisfaction. spalign concepts will work closely with your company’s vision to develop and implement standard operating procedures and guidelines that will allow for a consistent day-to-day operation to ensure loyalty and build trust at the onset.
Financial Management
A solid understanding and execution of financial systems and infrastructure are the foundation of a successful spa business. spalign concepts will review and develop financial management tools and that ensure a clear understanding of sales and profit metrics, operational expense management, capital expense analysis, inventory turnover rates, and yield management to create a profitable spa operation.
Retail Merchandising and Education
Spa retail boutiques are an integral part of a spa operation. Successful retailing provides guests the opportunity to take their spa experience home with them while allowing technicians to personalize the needs of their guests. spalign concepts will procure a thoughtful selection of products, mix of merchandise, displays and lighting that will include on-going education as well as the development and implementation of effective retail incentive programs that maximize sales growth.
Recruitment and Training
The recruitment, training, and retaining of well-qualified spa leadership and operational staff can be overwhelming. spalign concepts offers great resource as they have sustained relationships with many key leaders within the spa industry and can ensure all staff is selected and fully trained from an experienced, industry perspective.
On-Site Pre-Opening Support
In preparation for an often-stressful opening of a spa business, spalign concepts can be on-site several weeks pre-opening to oversee and facilitate the long list of to-dos. spalign concepts has successfully opened some of the most prestigious spas in the world and to ensure the many pre-opening tasks get completed, we will prepare and monitor the final countdown critical path.
Fore more information about our operations and pre-opening management services, call 970-456-6594 or contact us today.
